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Spotted a mistake in one of our guides, had a problem with a casino we list, or simply have a question? Send us a message with the form below and a member of our team will read it personally.
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What You Can Contact Us About
- Corrections: if a bonus, payment limit or licence detail on our site is out of date, tell us the page and what has changed, and we will check it and update the guide.
- Casino problems: if a casino we recommend has treated you unfairly, we want to know, because it affects how we rate that casino.
- General questions: about our rankings, our methodology or online gambling in Malta.
- Partnerships: for advertising or partnership enquiries from licensed operators.
If You Have a Dispute With a Casino
We are an independent comparison site, so we cannot access your casino account or move money for you. If you have a problem with a payment or a bonus, first contact the casino’s own support team and ask for a written answer. If the issue is not solved, MGA licensed casinos must give you access to an independent dispute resolution service, and you can also contact the Malta Gaming Authority player support team. Do let us know as well, so we can take it into account in our reviews.
Never send us passwords, card numbers or copies of your ID. We will never ask for them.
Need Help With Gambling?
If gambling is causing you problems, you do not have to deal with it alone. Call the free national helpline on 1777 or read our responsible gambling guide.